Support

Antiquo — Antique Scanner

Contact us

Email usmansgd42@gmail.com with your question. Include your phone model and what you were doing when the problem happened, and a screenshot if you can. We aim to reply within two working days.

An identification failed

Identifying an item needs an internet connection. Check your connection and tap Try again. If the app says it couldn't be verified, update to the latest version from the App Store.

A result looks wrong

Results are AI estimates made from photos alone, so they can be wrong. Add more photos from other angles, including any maker's marks, and identify the item again. To tell us about a bad result, open it and choose Report AI content. For insurance, selling or authentication, have the item examined in person by a qualified appraiser.

The camera or photo library doesn't open

Allow access in the iPhone Settings app under Antiquo, then try again. The app only uses the camera and photos you choose.

Your data

No account is needed. Your collection, scan history, notes and photos are stored on your device. To erase everything, go to Profile → Delete all data. Read the privacy policy for details.